Future Sync 2020

UX research and Ethnographic design for humanitarian technology

Eriol has been working in the non-profit, humanitarian technology sector for the past two years immersed in how to build technology products and services that empower and give access to people in the global south or ‘developing countries’ often around difficult topics like Genocide, Democracy, gender-based violence and in difficult circumstances such as informal settlements (slums) and areas where radicalisation is high.

When we think about the future and progression of design, how do we think in a way that explicitly includes places and communities still 'coming online' and how technology and society operates differently across borders.

The talk summarises recent research and UX design for humanitarian projects and how to approach difficult topics when researching these areas or these countries along with some tips for those looking to work or learn more about how to conduct UX research in these places.

Bio
Eriol is a Design Lead who has worked in-house for 9+ years. Eriol now runs Humanitarian.design human rights-focused and humanitarian design consultancy. Before that, they worked at Ushahidi, a non-profit developing open-source, digital tools to help people with democratic processes, human rights, and crises like typhoons, earthquakes and terrorism.

Eriol is a non - binary, queer person who uses they / them pronouns and an LGBTQIA + advocate.They are deeply passionate about intersectional inclusion and promoting healthy attitudes towards mental health in the tech sector.

Eriol Fox

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Ladies That UX Bristol

Thu Sep 24 2020 at 5:30 PM

Where to do with all the research

👉🏽 Repositories (aka repos). 👈🏽 As UX-ers we sometimes struggle to get enough research done in the first place so it's great when we finally get the research ball rolling and start accumulating eye-opening insight but... what do we do with it all? Survey results, usability test findings and discovery research interviews... where should it all go? How do we make sure knowledge keeps being seen and built upon rather than be put in a dusty report to never be surfaced again?

Jane Hostler (a well versed member of our group!) faced this problem in her work and will be sharing her experiences with us. 🌈

Here's a bit more:

Jane is a User Experience Designer who’s worked in the digital industry for the last 20 years. Primarily working as a UI designer on websites (plus some brief dabbling with front end development back when it was all tables), she landed a new job two years ago that brought the chance to gain product design and research experience and everything that comes with it. Like, what do you do with all that stuff!?

She’ll be giving a quick whistle stop tour of how Airtable has helped her to pull together the feedback and insights she uncovers in this role, and looking at the pros and the cons of Airtable as a research repository.

We're all invited to actively participate in what will definitely be a very interesting conversation and chip in with our own experiences of dealing with insight stacks.

Looking forward to seeing you there. Feel free to BYOB and food, light candles, anything goes! Details for how to join will be provided nearer the time. Please RSVP and feel free to share or invite others. We're @LadiesThatUXBRS on twitter.

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